Major · Feature · Live

Voice-enabled ThinQ Desk Support

ThinQ Desk is a persistent, draggable enterprise support agent embedded in the platform workspace. It responds to operational questions with text and optional audible speech, supports free placement anywhere on screen, and adapts its layout across mobile and desktop viewports.

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Released 4 August 2026

Why this release matters.

Operators can resolve contract rules, scoring queries, and configuration questions without leaving their active workspace session.

Release scope

Text and voice responses using browser speech synthesis with configurable voice selection
Free drag placement with viewport boundary clamping and no proximity snapping
Vertical, compact, and expanded layout modes with transparency controls
Contextual fallback responses for scoring, seasons, white-label, and savings queries
Mobile-adaptive launcher and panel with viewport-safe sizing
Stable click-versus-drag discrimination for reliable interaction

Release discipline

Capability, availability, and boundaries are stated explicitly.

This release record is the commercial explanation of a governed deployment. It does not replace technical source control, build evidence, security controls, or operational testing.

Availability

Live

Release tier

Major

See the release inside the wider operating environment.

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