Privacy Policy

Introduction

ThinQ Travel provides operational intelligence, workflow automation, process governance, integration intelligence, and related business-process tools for travel companies.

This policy explains how ThinQ Travel may collect, use, retain, share, and protect information submitted through the website, business inquiries, authorised workflows, and connected operational systems.

Information we may collect

• Contact details submitted through forms, email, or business inquiries.
• Company, project, and operational context submitted by users.
• Workflow inputs, approval decisions, notes, audit logs, and operational metadata.
• Technical information such as browser, device, page interaction, and analytics events.
• Authorisation data when a user explicitly connects a third-party account for an approved workflow.

How we use information

• Responding to inquiries and assessing project requirements.
• Operating approved workflows, integrations, and publishing actions.
• Maintaining governance records, audit trails, security, and fraud prevention.
• Improving the website, products, diagnostics, and operational processes.
• Meeting legal, contractual, security, and compliance obligations.

Third-party account authorisation

ThinQ Travel requests access to third-party services only when a user or authorised administrator initiates or approves the connection.

Authorisation is used only for the approved operational purpose. ThinQ Travel does not use connected accounts to harvest contacts, scrape profiles, or sell platform data.

Users can revoke access through the relevant third-party platform or by contacting ThinQ Travel.

Sharing of information

ThinQ Travel does not sell personal data.

Information may be shared with trusted providers used for hosting, analytics, communication, automation, security, and authorised integrations, or where disclosure is required by law or necessary to protect rights and systems.

Client, vendor, partner, and project information is treated as commercially sensitive.

Retention and security

Information is retained only as long as needed for business, operational, audit, security, contractual, or legal purposes.

ThinQ Travel uses reasonable technical and organisational safeguards. No website, integration, workflow, or storage system is completely risk-free.

Credentials and tokens must be stored in approved secure systems and must never be submitted through public forms or exposed in unrestricted files.

International processing

Information may be processed by infrastructure, analytics, communication, automation, or integration providers operating in different jurisdictions, subject to appropriate safeguards and the requirements applicable to the service.

Your choices

Where applicable, you may request access, correction, deletion, restriction, or withdrawal of consent. Some information may still need to be retained for legitimate business purposes, audit records, security, legal obligations, or dispute prevention.

Contact and policy changes

For privacy-related questions or requests, contact hello@thinq.travel.

ThinQ Travel may update this policy from time to time. The effective date below will be revised when material changes are published.